The main objectives of any recovery plan are to minimize interruptions to the normal operations, limit the
extent of disruption and damage, minimize impact of the interruption, and provide for rapid restoration of service.

A list of personnel responsible for the operation and maintenance of the RUFSD Network is set up together with their addresses and telephone numbers which are made accessible to all pertinent administrators of the Roosevelt Union Free School District.

In the event of any interruption of service due to any hardware or software failures, this department will do everything possible to minimize its impact. Every conceivable attempt will be undertaken to ensure that all systems are in a healthy operational state daily. Any problems will be dealt with in a proactive manner as to not disrupt the service provided by this department to the users that depend on the operational status of the RUFSD Network.

Internet Connection Disruption Plan

RUFSD’s Internet Service Provider (ISP) is MCI, which monitors the line 24 hours a day 7 days a week. If for some reason the line fails MCI notifies the Chief Technology Officer and Assistant Manager of Technical Support Services via email at an account set up through Verizon. The Assistant Manager of Technical Support Services will then notify the Roosevelt Network Administrator. If the District’s IT Department notices the outage then MCI is notified. MCI then assesses the problem and takes appropriate action. Most outages occur at the ISP(Internet Service Provider) side of the connection and are usually corrected promptly; these outages last no longer than a few hours. In the event the problem is on the District’s side of the connection, MCI notifies the IT Department that all equipment on their side tests fine and appropriate action will be taken by the District to ensure minimal disruption.

Firewall Failure

In the event that there is a software failure or a catastrophic hardware failure during normal school hours and the Network Administrator is on site all appropriate actions will be take to ensure that the disruption is minimized. Presently this system operates with no redundancy. There is a Cisco SmartNet in place to ensure support and replacement if warranted. The SmartNet is renewed annually.

District Wide Virus Protection

Symantec Anti-Virus Corporate Edition Version 10.1.5.5000 is currently installed on all servers and workstations. This software protects the Network from known viruses possibly from information downloaded from the internet, infected websites and end-user infections from diskettes.

The Exchange Server will be protected by Symantec Anti-Virus for Exchange to provide a real-time scan for all incoming and outgoing emails.